# FeatureOS customer stories More than 1,500 teams run their feedback, roadmap, and release notes on FeatureOS. 16 of them have published a story, across 10 industries: Marketing, Education, AI & Gaming, SaaS, HR Tech, Supply Chain, Enterprise, Construction, Security, Fintech. ## Buffer Pricing felt right. They even built a feature for us. - Industry: Marketing - Story: https://featureos.com/customers/buffer > "Pricing felt right. Product felt intuitive. They even built a new feature for us!" > > Michael Eckstein, Product Marketing Manager at Buffer ## RemNote Everything in one place. No extra work. - Industry: Education - Story: https://featureos.com/customers/remnote > "Everything is now in one place, so we can understand what our community wants and share our own plans without doing extra work - all at a very reasonable price." > > Soren Bjornstad, Product at Remnote ## Scenario AI-powered game studio. Community-powered roadmap. - Industry: AI & Gaming - Story: https://featureos.com/customers/scenario > "FeatureOS is a key partner for Scenario. It centralizes public feedback, roadmaps, changelogs, and tutorials in one place, saving back-and-forth and keeping our community informed. Everything works seamlessly, with fast, solid support." > > Herve Nivon, Co-founder and CTO of Scenario ## Komo Technologies Less noise for product. Clearer priorities. - Industry: Marketing - Story: https://featureos.com/customers/komotechnologies > "Building a new product brings endless feedback. A key CS skill is filtering the valuable insights. We used FeatureOS to streamline this: CSMs assess impact before requests hit the backlog. Result: less noise for product, clearer priorities, and customers who feel heard." > > Louis Docherty, Director, Customer Success - APAC, Komo Technologies ## Anny Feedback in. Tickets out. Automatically. - Industry: SaaS - Story: https://featureos.com/customers/anny > "Every FeatureOS post is automatically transferred to our project management tool, where we can start working on it right away. Thanks to FeatureOS, we can evaluate the time we spend on feedback in a new way." > > Anna Carina, Product at Anny ## Peopleforce Users started sharing. We started shipping. - Industry: HR Tech - Story: https://featureos.com/customers/peopleforce > "FeatureOS gave us the engagement of our users to share their needs directly. By analyzing the feedback we were collecting, we identified areas where we were excelling and areas where we needed to improve." > > Hanna Polynkevych, Product Manager at Peopleforce ## EazyStock Product and CS, finally on the same page. - Industry: Supply Chain - Story: https://featureos.com/customers/eazystock > "I wanted to listen to user feedback, so I found FeatureOS. It centralizes direct feedback and context from CSMs and partners, sparking collaboration between Product and Customer Success teams. You can see what customers want via votes, tag posts, and link to Jira. Their responsive support and quick reactions to feedback convinced me to try it." > > Michal Piadlowski, Senior Product Owner EazyStock ## Enfocus Five products. One feedback system. - Industry: Enterprise - Story: https://featureos.com/customers/enfocus > "Using FeatureOS helped us to improve our Feature Requests management and fine tune our Roadmap and prioritization. The integration was very smooth and FeatureOS team very reactive every time we had a ask or need for assistance. I do recommend." > > Loic Aigon, Product Manager at Enfocus ## Asolvi Multi-product feedback. One tool. - Industry: Enterprise - Story: https://featureos.com/customers/asolvi > "FeatureOS allows our team of product managers to capture and manage feedback across multiple products from a common, easy to use tool." > > Asolvi Product Team ## Contractor Foreman Feedback to ClickUp. Zero manual work. - Industry: Construction - Story: https://featureos.com/customers/contractorforeman > "With FeatureOS, customers of Contractor Foreman are now able to post their feedback and based on status changes, the items get sent to ClickUp using the included integration." > > Steven Gabbard, CEO at Contractor Foreman ## PhishingBox Users put a hand on the wheel. - Industry: Security - Story: https://featureos.com/customers/phishingbox > "FeatureOS has allowed our users to put a hand on the wheel and help our product team make the best decisions for all of our users." > > Casey O'Grady, Product at Phishingbox ## Premier Systems Customers love the transparency. We love the data. - Industry: SaaS - Story: https://featureos.com/customers/premiersystems > "When we started using FeatureOS we weren't sure how much engagement we would get, but our customers love using it. They instantly see the benefits and love the transparency they get on what is coming next." > > Francesca Firth, Product at Premier Systems ## Tandem.net Ship a feature. Users know instantly. - Industry: Education - Story: https://featureos.com/customers/tandemnet > "We've integrated with Jira, so whenever we complete a highly requested feature or fix a bug, our members are informed immediately." > > Valentin Von Hammerstein, Product at Tandem.net ## TradingLite From feedback to roadmap to changelog. Seamlessly. - Industry: Fintech - Story: https://featureos.com/customers/tradinglite > "FeatureOS is an integral asset to not only our workflow, but ultimately strengthening the relationship with our user-base." > > Ryan M, Product at TradingLite ## OnTheClock We sunset multiple systems. Now it's just FeatureOS. - Industry: SaaS - Story: https://featureos.com/customers/ontheclock > "The responsiveness of the team and their continued investment in expanding the platform has made FeatureOS a strong addition to our product management stack. It has helped us better organize customer feedback and turn it into actionable insights for our team." > > Steve McKay, OnTheClock ## Rotunda Software Vote on behalf of customers. Multiple boards. - Industry: SaaS - Story: https://featureos.com/customers/rotunda > "We recently transitioned to FeatureOS for our upvoting system, and the experience has been fantastic. FeatureOS has everything we need, including the ability to vote on behalf of customers, robust reporting, API access, and support for multiple boards. The team was incredibly helpful in importing our existing upvotes and has been consistently proactive with their support." > > Beau Reese, Client Service Specialist at Rotunda Software ## FAQ ### Which companies use FeatureOS? Buffer, RemNote, Scenario, OnTheClock, Enfocus, and Komo Technologies all run customer feedback on FeatureOS, alongside more than 1,500 teams in total. The published stories also cover Anny, Asolvi, Contractor Foreman, EazyStock, PeopleForce, PhishingBox, Premier Systems, Tandem.net, and TradingLite. There are 16 customer stories on the site today, ranging from early-stage startups to an Esko business unit. ### What industries use FeatureOS? FeatureOS customer stories span 10 industries: Marketing, Education, AI & Gaming, SaaS, HR Tech, Supply Chain, Enterprise, Construction, Security, Fintech. Buffer and Komo Technologies come from marketing, RemNote and Tandem.net from education, Scenario from AI and gaming, EazyStock from supply chain, PhishingBox from security, and TradingLite from fintech. The pattern is the same in each one: feedback arrives from many channels, and FeatureOS turns it into a single prioritized queue. ### What results do teams see after moving to FeatureOS? Teams report fewer tools, less manual triage, and faster follow-up with customers. OnTheClock sunset multiple feedback systems and now uses one tool to collect, review, prioritize, and communicate about product feedback. Contractor Foreman sends posts to ClickUp on status change, which saves several hours per week and keeps customers informed automatically. Komo Technologies has customer success qualify requests before they reach the backlog, which means less noise for product and clearer priorities. ### Can FeatureOS replace several separate tools? Yes. Feedback boards, roadmaps, release notes, and a knowledge base are one product, so most teams retire their old stack when they move. OnTheClock was able to sunset multiple feedback systems and consolidate everything into a single platform. TradingLite had used separate feedback, roadmap, and changelog tools that always felt disjointed, and now runs the whole cycle in one place. Premier Systems went further and expects to move its entire help desk over to FeatureOS. ### How do teams migrate to FeatureOS from another feedback tool? The FeatureOS team helps with the switch, including moving an existing backlog across. PeopleForce had committed to another feedback tracker for over two years, and the FeatureOS team helped them understand their needs and migrate the backlog, after which SSO and the Linear integration went live faster than they had planned. Tandem.net moved after another feature voting tool proved too much effort to use at scale. Contractor Foreman tried the better known options first and switched because the product and the team fit better. ### Does FeatureOS work for companies with more than one product? Yes. Multiple boards let one team manage feedback for several products in a single account. Asolvi runs a dedicated board per product and lets end users submit ideas from inside its own apps through the FeatureOS API. Enfocus collects requests for PitStop, Switch, Phoenix, Griffin, and Review in one system, grouped by product, workflow, or customer segment, and publishes a shared public roadmap on top of it. ### Which integrations do FeatureOS customers rely on most? Jira appears most often in the customer stories. ClickUp, Linear, Intercom, and SSO also show up. Premier Systems marks a feature released in Jira and FeatureOS completes the request and notifies everyone who reported or upvoted it. Tandem.net does the same, so members hear about a shipped feature or a fixed bug immediately. Contractor Foreman routes posts to ClickUp, EazyStock links prioritized ideas to Jira, and PeopleForce connected Linear and Intercom. ### Why do teams choose FeatureOS over other feedback tools? Price and responsiveness come up in almost every story. Buffer said pricing felt right, the product felt intuitive, and the team even built a new feature for them. RemNote found other platforms very expensive for an early-stage startup and now has everything in one place at a reasonable price. Anny found FeatureOS more affordable than the competition. OnTheClock pointed to the speed at which the team keeps improving the product and how closely support worked with them during onboarding. --- Source: https://featureos.com/customers Features: https://featureos.com/features.md Pricing: https://featureos.com/pricing.md Product overview: https://featureos.com/featureos.md