---
title: "How do you link customer feedback to a roadmap?"
description: "A step-by-step guide to connecting customer feedback with your product roadmap using FeatureOS."
date: 2025-10-21T10:45:12.000Z
canonical: https://featureos.com/dossier/link-feedback-to-roadmap-using-featureos
markdown: https://featureos.com/dossier/link-feedback-to-roadmap-using-featureos.md
source: FeatureOS (https://featureos.com)
---

Linking customer feedback to your roadmap is key for creating a **transparent, user-driven product**. It allows teams to prioritize features based on real demand while showing customers that their input shapes the product.

The typical workflow involves:

1. **Collect Feedback**  
   Gather input via feedback boards, in-app forms, surveys, or support channels.

2. **Organize & Tag Feedback**  
   Categorize by themes, problem areas, or feature requests for clarity.

3. **Create Roadmap Items**  
   Add the feature or improvement you plan to explore to your roadmap.

4. **Link Feedback to Roadmap Items**  
   Attach relevant feedback so you can see who requested it and why.

5. **Track Progress**  
   Move items from planned → in progress → shipped to maintain visibility.

6. **Close the Loop**  
   Notify contributors when their request is started or completed.

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### **How FeatureOS Makes It Effortless**

With FeatureOS, linking feedback to roadmap items takes just **one click**. It automatically pulls in:

- Requester details
- Vote counts
- Impact signals

As the roadmap updates, customers stay informed, and teams gain a **clear, connected view of priorities** without any manual effort. For a broader look at tools in this space, see our [roadmap software guide](/blog/product-roadmap-software).

---
Source: FeatureOS — https://featureos.com/dossier/link-feedback-to-roadmap-using-featureos
FeatureOS: product feedback, roadmaps & changelogs — https://featureos.com