# FeatureOS for Enterprise

FeatureOS for Enterprise: SLA, SAML SSO and SCIM, custom contracts, a dedicated success manager, and white-glove onboarding. Built for teams that need the product to last.

Talk to us: https://featureos.com/request-demo
Pricing: https://featureos.com/pricing

## The record

- 99.9% uptime across FeatureOS
- 86% customers over 3+ years with FeatureOS
- 1,500+ teams on FeatureOS

## Security

SLA. SSO. Retention you write down.

SLA, SAML SSO and SCIM, and retention you specify. On paper.

- SLA and uptime guarantees
- SAML SSO and SCIM
- Custom data retention

## Contract

A contract finance can sign.

MSA, DPA, invoice. Custom terms if that is how you buy.

- MSAs, DPAs, security reviews
- Invoice billing
- Custom terms

## People

A human. Then a board.

Named CSM. White-glove onboarding. Engineers on the line.

- Dedicated success manager
- Priority support — engineers on the line
- White-glove onboarding and migration
- Engineering hours for your use case

## Customers

> Pricing felt right. Product felt intuitive. They even built a new feature for us!
>
> — Michael Eckstein, Product Marketing Manager, Buffer

> Everything is now in one place, so we can understand what our community wants and share our own plans without doing extra work - all at a very reasonable price.
>
> — Soren Bjornstad, Product, Remnote

> FeatureOS is a key partner for Scenario. It centralizes public feedback, roadmaps, changelogs, and tutorials in one place, saving back-and-forth and keeping our community informed. Everything works seamlessly, with fast, solid support.
>
> — Herve Nivon, Co-founder and CTO, Scenario

> Building a new product brings endless feedback. A key CS skill is filtering the valuable insights. We used FeatureOS to streamline this: CSMs assess impact before requests hit the backlog. Result: less noise for product, clearer priorities, and customers who feel heard.
>
> — Louis Docherty, Director, Customer Success - APAC, Komo Technologies

> Using FeatureOS helped us to improve our Feature Requests management and fine tune our Roadmap and prioritization. The integration was very smooth and FeatureOS team very reactive every time we had a ask or need for assistance. I do recommend.
>
> — Loic Aigon, Product Manager, Enfocus

> FeatureOS allows our team of product managers to capture and manage feedback across multiple products from a common, easy to use tool.
>
> — Asolvi Product Team, Asolvi

> We recently transitioned to FeatureOS for our upvoting system, and the experience has been fantastic. FeatureOS has everything we need, including the ability to vote on behalf of customers, robust reporting, API access, and support for multiple boards. The team was incredibly helpful in importing our existing upvotes and has been consistently proactive with their support.
>
> — Beau Reese, Client Service Specialist, Rotunda Software

## How it works

1. **Talk to us** — Book a walkthrough, or skip the calendar and chat.
2. **We map the rollout** — Identity, security review, data, and who owns the relationship.
3. **You start** — Contract, named CSM, and a plan to get the first board live.

## FAQ

### How is Enterprise different from Business?

Enterprise is everything in Business, plus an SLA, SAML SSO and SCIM, custom contracts and invoicing, a dedicated success manager, custom data retention, white-glove onboarding, and engineering hours. Price is custom.

### Do we get an SLA?

Yes. Enterprise includes contractual uptime commitments with service credits. Details are in the contract, not on a marketing page.

### Do you support SAML SSO and SCIM?

Yes, on Enterprise. Identity and provisioning are part of the plan, not an afterthought add-on.

### Can you help us migrate?

Yes. Onboarding and migration assistance is included. We have moved teams off other feedback tools without making it their full-time job.

### How do we start?

Book a walkthrough or chat with us. We will map security, identity, and rollout, then send a contract. There is no self-serve Enterprise checkout.

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Source: https://featureos.com/enterprise
Pricing: https://featureos.com/pricing.md
Product overview: https://featureos.com/featureos.md