# FeatureOS forms and surveys

Build list or wizard forms. Share a link, embed, email a segment, or drop the in-app widget. Review responses, then convert one into a feedback post.

## How a form becomes feedback

1. **Build**: Scratch or a template. List (all questions) or Wizard (one at a time). Drag fields — text, dropdown, poll, rating, NPS, date, and more.
2. **Share**: Copy the link, paste the iframe, email a user segment, or enable the widget. Popup or inline, on a URL, after a delay.
3. **Review**: Responses land in a table you filter and sort. Highlight rows. AI summary and sentiment sit on each reply.
4. **Convert**: Pick a response, Convert to Post, choose the board. It votes, comments, and ships like any other post.

## Share / who sees / convert

A link, an embed, an email to a segment, or a widget inside the product. Who submits is sign-in, a passcode, one-response, or an expiry date. A reply becomes a board post when you convert it. Sharing options:

- Direct link from the Share tab
- Iframe embed on any page
- In-app widget — popup or inline
- Email the link to a user segment
- Convert a response to a board post

## What you can actually do

### Build

- List or wizard
- Templates
- Drag-and-drop fields
- NPS + star rating
- Navigation rules

### Control

- Draft vs published
- Require sign-in
- Passcode
- One response
- Expiry + close

### Review

- Filter + sort table
- Conditional formatting
- CSV export
- AI summary
- AI sentiment

### Share

- Direct link
- Iframe embed
- In-app widget
- Email a segment
- Shuffle questions

## Get a form live

1. **Open Forms**: Create a form or start from a template. Pick List or Wizard, set a title and category.
2. **Add the questions**: Drag fields. On a Wizard, add navigation rules to skip or branch. Preview before it goes live.
3. **Pick who can submit**: Sign-in, passcode, one response, captcha, or an expiry date. Close it when you are done.
4. **Share the link, embed, or widget**: Copy the URL, paste the iframe, email a segment, or enable the widget on a target URL.

## FAQ

### What are FeatureOS forms and surveys?

Structured questions you send so people answer what you asked — not an open feedback board. List (all questions on one page) or Wizard (one at a time). A response can be converted into a feedback post on a board when you choose.

### What is the difference between a survey and feedback?

A survey is questions you send: you ask, they answer. Feedback is what users post on a board on their own: they tell, you listen. Survey responses stay in the form until you convert one into a post.

### List form or Wizard — which should I use?

List puts every question on one page. Use it for short polls and simple surveys. Wizard shows one question at a time and is the only type that supports Navigation Rules. Use it for longer or branching surveys.

### Does FeatureOS have conditional logic?

Wizard forms have Navigation Rules: if this answer, go to that field. Operators depend on the field (equals, contains, greater than, and so on). List forms do not support Navigation Rules. This is skip/branch on a Wizard, not a full Typeform logic engine.

### Can I run NPS or CSAT surveys?

Yes. There is an NPS rating field and a star rating field. Navigation Rules can branch on the score (for example, send detractors to a follow-up). CSAT is a survey you build with those fields — not a separate CSAT product.

### How do I share a form?

Copy the link from the Share tab, paste the iframe embed, email the link to a user segment, or enable the in-app widget. The widget can be a popup or inline, limited to segments, a target URL, CSS selectors, a delay, and a dismiss duration.

### Can I convert a response into a feedback post?

Yes. Open the response, Convert to Post, pick the board, and optionally set a prompt for how the post is phrased. It then votes, comments, and changes status like any other post. Responses are not converted automatically — you pick which ones.

### Who can submit a form?

Anyone with the link, unless you lock it. Settings cover require sign-in, a passcode, one response per user (needs sign-in), captcha, an expiry date, and Close Form to stop new submissions. The widget can also target user segments.

### What analytics do I get?

Each form has a Responses table you filter and sort per column. Conditional formatting highlights rows or columns that match a rule. Optional AI Insights add a summary and a Positive / Neutral / Negative tag on each new response. Export the table as CSV.

### Can I use templates?

Yes. Forms → Templates, or start from a template when you create a form. Save your own (list or wizard), assign a category, and reuse them. Applying a template still lets you edit the form.

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Source: https://featureos.com/forms-and-surveys
All features: https://featureos.com/features.md
Pricing: https://featureos.com/pricing.md
Product overview: https://featureos.com/featureos.md