# Discord Integration

Receive FeatureOS feedback notifications in Discord, create posts with slash commands, and turn messages into feedback with one click.

- Category: Customer Support
- Provider: FeatureOS
- Website: https://discord.com
- Documentation: https://help.featureos.app/en/articles/discord-integration
- Story: https://featureos.com/integrations/discord

If your community lives on Discord, your feedback workflow should meet them there. The Discord + FeatureOS integration works both ways: notifications from FeatureOS flow into your server, and ideas from Discord conversations flow back into FeatureOS.

Someone drops a feature idea at 2 AM in your community server? Your team can turn it into a tracked FeatureOS post without anyone copy-pasting anything.

## What the Discord + FeatureOS Integration Does

**Notifications in your server:** Every time someone submits feedback, upvotes a post, or a status gets updated in FeatureOS, your chosen Discord channel gets a message. You control exactly which boards and events trigger notifications.

**Slash command for new posts:** Use the FeatureOS slash command (`/hellonext`) in any Discord channel to create a FeatureOS post. Pick a board, fill in the title and description, and it goes live on your feedback portal.

**Message-to-feedback conversion:** See a user suggestion in Discord? Click **More options** on that message and convert it directly into a FeatureOS post. No copying, no switching tabs.

**Team-wide awareness:** Product managers, developers, support staff, everyone sees feedback flowing through channels they already watch. Nobody needs to log into FeatureOS separately to stay in the loop.

## How to Connect Discord to FeatureOS

1. In FeatureOS, go to **Dashboard > Organization Settings > Integrations** and click **Connect** for Discord.
2. Select your Discord Server and click **Continue**.
3. Grant the required permissions:
   - View Channels
   - Send Messages in Threads
   - Embed Links
   - Read Message History
4. Back in FeatureOS, pick the Discord channel for notifications and select which boards and events to track.

If channel selection fails, check that the FeatureOS bot has the right permissions through **Discord Server Settings > Roles > FeatureOS > Permissions**.

## Why Discord Communities Use FeatureOS

Live updates hit Discord the moment something happens in FeatureOS, so your team reacts faster. Community members can contribute feedback through slash commands or message conversion, lowering the barrier to participation. And configurable notifications mean the right people get alerted about the right feedback, not everything, just the stuff that matters to them.

## FAQ

### What is the Discord + FeatureOS integration?

The Discord + FeatureOS integration sends live FeatureOS notifications into your Discord server and lets your team create feedback posts from Discord with a slash command or by converting a message. Community ideas become tracked posts without leaving the channel. You choose boards, events, and the Discord channel that receives updates.

### How do I connect Discord with FeatureOS?

In FeatureOS, go to Dashboard → Organization Settings → Integrations, connect Discord, pick your server, approve permissions, then select the notification channel plus which boards and events to track.

### Which FeatureOS events can notify Discord?

You can send Discord notifications for new feedback, votes, post resolutions, and other events you enable, scoped to the FeatureOS boards you care about.

### What Discord permissions does FeatureOS need?

FeatureOS needs View Channels, Send Messages in Threads, Embed Links, and Read Message History so the bot can post notifications and support message-to-post conversion correctly.

### Can I create FeatureOS posts from Discord?

Yes. Use the FeatureOS slash command (/hellonext) in a channel to pick a board and submit a post, or use More options on a Discord message to turn that message into a FeatureOS post.

### What if Discord channel selection fails in FeatureOS?

Confirm the FeatureOS bot role has the required permissions under Discord Server Settings → Roles. After permissions are correct, reconnect or reselect the channel in FeatureOS.

### Which FeatureOS plan includes the Discord integration?

The Discord + FeatureOS integration is available on every FeatureOS plan (Starter, Growth, and Business). Your plan sets how many integrations you can enable at once: Starter includes 3, Growth 5, and Business unlimited.

### Who is the Discord + FeatureOS integration best for?

Community-led and product teams that already work in Discord and want FeatureOS feedback capture and alerts inside the same server.

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Source: https://featureos.com/integrations/discord
All integrations: https://featureos.com/integrations.md
Product overview: https://featureos.com/featureos.md