# HubSpot Integration

Embed the HubSpot chat widget and chatbot inside your FeatureOS portal for live customer conversations and automated lead capture.

- Category: Marketing, Sales
- Provider: FeatureOS
- Website: https://hubspot.com
- Documentation: https://help.featureos.app/en/articles/integrating-hubspot-chat-widget
- Story: https://featureos.com/integrations/hubspot

HubSpot's chat widget does two things at once: live conversations and chatbot automation. By embedding it in your FeatureOS portal, you create a space where customers can submit feedback, browse your roadmap, and talk to your team or a chatbot, all on the same page.

If you are already using HubSpot for marketing or sales, this means your portal visitors get the same chat experience they would see on your main website. Chatbot sequences, lead capture flows, and FAQ automation all carry over.

## How to Add HubSpot Chat to Your FeatureOS Portal

1. Sign into HubSpot at [hubspot.com](https://www.hubspot.com/).
2. Go to **Conversations > Chatflows** and create or edit a chatflow.
3. Under **Target**, set the Website URL to your FeatureOS portal URL and click **Save**.
4. Go to **Conversations > Chatflows > More > Go to Inbox Settings**.
5. In the sidebar, select **Tracking Code > Advanced Tracking > + Add Domain**.
6. Enter your FeatureOS portal domain, click **Add**, then **Save**.
7. Under **Tracking Code**, copy the tracking code installation snippet.
8. In FeatureOS, go to **Dashboard > Organization Settings > Integrations > Chat Widgets**.
9. Choose **HubSpot** from the dropdown, paste the tracking code, and click **Update**.

The HubSpot chat widget now appears inside your FeatureOS portal.

## Why Teams Use HubSpot Chat on Their Feedback Portal

Live conversations with portal visitors who are actively engaged with your product. Chatbot automation that handles common questions without agent involvement. And lead capture that works even on your feedback portal, because HubSpot treats portal visitors the same way it treats any website visitor. Feedback and customer engagement run together instead of in separate silos.

## FAQ

### What is the HubSpot + FeatureOS integration?

The HubSpot + FeatureOS integration embeds HubSpot chat and chatbots on your FeatureOS feedback portal so visitors can talk to your team or automated flows while browsing boards and submitting ideas. Lead capture and FAQ bots match the experience on your main site. Portal engagement stays inside HubSpot Conversations.

### How do I add HubSpot chat to FeatureOS?

In HubSpot, target a chatflow at your FeatureOS portal URL, add the portal domain under Tracking Code advanced settings, copy the tracking snippet, then paste it in FeatureOS under Organization Settings → Integrations → Chat Widgets → HubSpot and Update.

### Do HubSpot chatbots work on the FeatureOS portal?

Yes. Chatbot sequences, lead capture, and FAQ automation configured in HubSpot run for visitors on your FeatureOS portal once the widget and domain tracking are set up.

### Why add HubSpot to a FeatureOS feedback portal?

Visitors who are already engaged with product feedback can get live or automated help and enter your HubSpot pipeline without leaving the FeatureOS page.

### Which FeatureOS plan includes the HubSpot integration?

The HubSpot + FeatureOS integration is available on every FeatureOS plan (Starter, Growth, and Business). Your plan sets how many integrations you can enable at once: Starter includes 3, Growth 5, and Business unlimited.

### Who is the HubSpot + FeatureOS integration best for?

Marketing and sales teams standardized on HubSpot who want chat, bots, and lead capture on their FeatureOS portal.

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Source: https://featureos.com/integrations/hubspot
All integrations: https://featureos.com/integrations.md
Product overview: https://featureos.com/featureos.md