# Slack Integration

Get real-time feedback notifications in Slack channels and create FeatureOS posts using Slack shortcuts without leaving your workspace.

- Category: Communication
- Provider: FeatureOS
- Website: https://slack.com
- Documentation: https://help.featureos.app/en/articles/slack-integration
- Story: https://featureos.com/integrations/slack

Most product teams already live in Slack. Conversations happen there. Decisions happen there. So it makes sense that your feedback notifications should land there too.

The Slack + FeatureOS integration does two things well. First, it pushes real-time notifications about new feedback, votes, comments, and status changes to the Slack channels you choose. Second, it lets anyone on your team create a FeatureOS post using a Slack shortcut, so customer ideas get captured mid-conversation instead of forgotten.

## How to Connect Slack to FeatureOS

1. In FeatureOS, go to **Dashboard > Organization Settings > Integrations > Slack > Connect**.
2. You will be redirected to Slack. Sign in and choose the workspace you want to connect.
3. Select the Slack channel for notifications.
4. Click **Allow** to finish.

Slack now appears in your FeatureOS integrations with a configure button.

## Configuring Slack Notifications for Feedback Events

Go to **Organization Settings > Integrations > Slack > Configure**. From here, pick which boards and events trigger Slack notifications. You can track:

- New posts
- Upvotes
- Comments
- Status changes

Save your configuration and you are done. Only the events you care about will show up in Slack.

## How to Create FeatureOS Posts from Slack

This is the part that changes your workflow. When someone mentions a feature idea or customer complaint in Slack:

1. Click the lightning bolt icon in the message box (Slack's Global Shortcut).
2. Select **Create a post**.
3. Choose whether to post as yourself or on behalf of a customer or team member.
4. Add a title, description, and pick the target board.

For private boards, you can only post on behalf of users who are already board members.

No more "I will log that later" followed by forgetting entirely. The idea goes from Slack to FeatureOS in seconds.

## Why Teams Use Slack with FeatureOS

Feedback updates show up where your team already works, so nothing falls through the cracks. Product discussions in Slack can turn into tracked requests instantly. And nobody needs to open a separate dashboard just to stay informed about what customers are asking for.

## FAQ

### What is the Slack + FeatureOS integration?

The Slack + FeatureOS integration sends real-time FeatureOS notifications for posts, votes, comments, and status changes into Slack channels, and lets teammates create FeatureOS posts with a Slack shortcut without leaving the workspace. Feedback stays visible where the team already works. Ideas mentioned in chat become tracked posts in seconds.

### How do I connect Slack with FeatureOS?

In FeatureOS, go to Dashboard → Organization Settings → Integrations → Slack → Connect, sign into Slack, choose the workspace and notification channel, then Allow. Configure boards and events under Slack → Configure afterward.

### Which FeatureOS events can notify Slack?

You can enable Slack notifications for new posts, upvotes, comments, and status changes on selected FeatureOS boards so only the events you care about appear in channel.

### How do I create a FeatureOS post from Slack?

Use Slack’s global shortcut (lightning bolt), choose Create a post, pick whether to post as yourself or on behalf of a customer, then add title, description, and FeatureOS board. Private FeatureOS boards only allow posting on behalf of existing board members.

### Why use Slack with FeatureOS instead of only the dashboard?

Most product conversations already happen in Slack. Channel alerts and shortcuts mean FeatureOS updates are not missed and ideas are logged before they disappear from chat history.

### Which FeatureOS plan includes the Slack integration?

The Slack + FeatureOS integration is available on every FeatureOS plan (Starter, Growth, and Business). Your plan sets how many integrations you can enable at once: Starter includes 3, Growth 5, and Business unlimited.

### Who is the Slack + FeatureOS integration best for?

Product, support, and eng teams that live in Slack and want FeatureOS feedback alerts and capture without constant dashboard checks.

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Source: https://featureos.com/integrations/slack
All integrations: https://featureos.com/integrations.md
Product overview: https://featureos.com/featureos.md