# FeatureOS Pricing

All-in-one customer feedback management platform. Collect feedback, prioritize with AI, plan on roadmaps, ship with changelogs, and support users with a knowledge base -- replacing 3-4 separate tools.

No per-tracked-user fees. No usage-based pricing. Flat, predictable pricing.

## Plans

| Plan     | Monthly | Annual (per month) | Annual (billed) | Savings       |
| -------- | ------- | ------------------ | --------------- | ------------- |
| Starter  | $60/mo  | $50/mo             | $600/yr         | $120/yr (17%) |
| Growth   | $120/mo | $100/mo            | $1,200/yr       | $240/yr (17%) |
| Business | $250/mo | ~$208/mo           | $2,500/yr       | $500/yr (17%) |
| Enterprise | Custom | Custom            | Custom          | --            |

All paid plans include a 14 day free trial, extendable to 30 days. No credit card required.

## Starter Plan -- $60/mo

For startups looking to grow their product.

- Access to all 5 modules (Boards, Roadmaps, Forms, Changelog, Knowledge Base)
- 5 Boards (+$15/mo per additional board)
- 5 Seats (+$15/mo per additional seat)
- 3 Integrations (Slack, Jira, Linear, GitHub, Intercom, and more)
- All AI Features (duplicate detection, smart categorization, 20+ AI features)
- Brand customization
- Custom Domains & Email SMTP
- 120 Knowledge Base Articles
- 5,000 changelog emails/month
- New features every week

## Growth Plan -- $120/mo (Most Popular)

For teams looking to scale their product with adoption.

- Everything in Starter, plus:
- 10 Boards (+$15/mo per additional board)
- 10 Seats (+$15/mo per additional seat)
- 5 Integrations
- User Segmentation (5 segments)
- REST API Access
- Whitelabeling
- Single Sign On (SSO)
- AI Enhanced Duplicate Detection
- Moderation (post and comment approval)
- 12 Live Forms with Conditional Logic
- 250 Knowledge Base Articles
- 25,000 changelog emails/month
- Letterbox email submissions
- Analytics with AI
- Custom Fields
- Knowledge Base Analytics

## Business Plan -- $250/mo

For teams looking to serve their customers better. Feature packed.

- Everything in Growth, plus:
- Dedicated Customer Success Manager
- Unlimited Boards
- 15 Seats (+$15/mo per additional seat)
- Unlimited Integrations
- Salesforce Integration
- Azure Active Directory & Azure DevOps
- API & Webhook Access
- Whitelisted Domains
- Custom Styling (CSS & Google Fonts)
- Vote Limits
- Unlimited Live Forms
- Unlimited Knowledge Base Articles
- 50,000 changelog emails/month
- Early-access Features
- Chat Support
- Login Method customization

## Enterprise Plan -- Custom pricing

For organizations with security, compliance, and scale needs. Volume pricing on annual contracts.

- Everything in Business, plus:
- SLA & uptime guarantees (contractual uptime commitments with service credits)
- Engineering Hours (dedicated engineering time for custom work and integrations)
- Custom contracts & invoicing (security reviews, MSAs, DPAs, and invoice billing)
- SAML SSO & SCIM (enterprise identity with automated user provisioning)
- Dedicated success manager
- Priority support
- Custom data retention
- Onboarding & migration assistance (white glove import from your current tool)

Talk to sales at [featureos.com/request-demo](https://featureos.com/request-demo).

## Add-ons

- **Additional Boards**: $15/mo per board (Starter, Growth, Business)
- **Additional Seats**: $15/mo per seat (Starter, Growth, Business)
- **SSO Add-on**: Available for Starter plan
- **Login Methods Add-on**: Available for Growth plan

## Integrations by Plan

| Integration        | Starter | Growth | Business  |
| ------------------ | ------- | ------ | --------- |
| SupportWire        | ✔       | ✔      | ✔         |
| Slack              | ✔       | ✔      | ✔         |
| Jira               | ✔       | ✔      | ✔         |
| Linear             | ✔       | ✔      | ✔         |
| GitHub             | ✔       | ✔      | ✔         |
| GitLab             | ✔       | ✔      | ✔         |
| Intercom           | ✔       | ✔      | ✔         |
| Zendesk            | ✔       | ✔      | ✔         |
| Freshdesk          | ✔       | ✔      | ✔         |
| Discord            | ✔       | ✔      | ✔         |
| ClickUp            | ✔       | ✔      | ✔         |
| Asana              | ✔       | ✔      | ✔         |
| Zapier             | ✔       | ✔      | ✔         |
| Segment            | ✔       | ✔      | ✔         |
| Analytics Tools    | ✔       | ✔      | ✔         |
| Chat Widgets       | ✔       | ✔      | ✔         |
| Salesforce         | --      | --     | ✔         |
| Azure AD           | --      | --     | ✔         |
| Azure DevOps       | --      | --     | ✔         |
| **Total Available** | 3      | 5      | Unlimited |

## Special Programs

- **Startup Program**: 6 months free on the Starter plan for early-stage startups. Eligibility: founded less than 2 years ago, fewer than 15 employees, less than $1M raised. Apply at [featureos.com/startups](https://featureos.com/startups).
- **Non-profit Discount**: 50% off all paid plans.
- **30-day Money-back Guarantee**: Full refund if not satisfied within 30 days of purchase.

## FAQ

**Can I try FeatureOS before buying?**
Yes. All paid plans come with a 14 day free trial, extendable to 30 days. No credit card required.

**Can I switch plans later?**
Yes. Upgrade or downgrade at any time. Prorated pricing is applied automatically.

**What payment methods do you accept?**
All major credit cards (Visa, Mastercard, American Express) through Stripe. Invoicing available for Business and Enterprise plans.

**Is there a discount for annual billing?**
Yes. Save up to 17% with annual billing.

**What happens when my trial ends?**
Your account is paused until you choose a paid plan. All data is preserved.

**Do you offer refunds?**
Yes. 30-day money-back guarantee on all paid plans.

**Are there per-tracked-user fees?**
No. FeatureOS uses flat pricing with no per-tracked-user charges, unlike some competitors.

## Links

- Pricing page: [featureos.com/pricing](https://featureos.com/pricing)
- Startup program: [featureos.com/startups](https://featureos.com/startups)
- Talk to sales: [featureos.com/request-demo](https://featureos.com/request-demo)
- API docs: [developers.featureos.app](https://developers.featureos.app)
- Help center: [help.featureos.app](https://help.featureos.app)