Features
Everything you need.Nothing you don't.
FeatureOS ships 120 features across 7 modules: core platform, feedback boards, roadmaps, release notes, notifications, integrations and API, and profile settings. Collect feedback, plan the roadmap, and tell customers what shipped.
Core platform
The basics
The foundation every module is built on. Fast, private, and yours to shape.
- Sub-150ms interactions Optimized end to end, so every click lands before you notice it.
- API-first development We build the interface on our own API, so every feature is available to your workflows too.
- Fortnightly releases New features every 14 days, improvements to existing ones every day.
- Dark and light mode Switch themes seamlessly across the admin dashboard and your portal.
- Multi-language support Updated 21 languages supported today, with more added regularly. 21 languages supported todayMore languages added regularlyChangelog multi-language support is in beta
- Search engine privacy Stop search engines from crawling your feedback portal with one setting.
- Whitelisted domains Restrict signup and interaction to users from the email domains you allow.
- Multiple sign-in options Sign in with Apple, Google, or GitHub. No new password to remember. Sign in with AppleSign in with GoogleSign in with GitHubSingle sign-on for customers who already have an account with you
- Analytics dashboard See what your users vote on, comment on, and read, all in one view.
Customizations
Make FeatureOS look like your product, down to the domain it runs on.
- Custom OpenGraph image Upload your own OG image so shared links look like your brand.
- Custom brand colors Set your brand color and the whole portal follows it.
- Custom favicon Upload your product favicon to make the tab unmistakably yours.
- Custom links Add links back to your product, docs, or about page from the portal nav.
- Email notification controls Decide whether admins, users, or both receive email notifications.
- Set default homepage Choose which module visitors land on when they open your portal.
- Remove FeatureOS branding Turn off "Powered by FeatureOS" on any paid account.
- Custom domain Serve your portal from your own domain, like feedback.yourproduct.com. Included on Starter, Growth, and BusinessExample: feedback.yourproduct.com
The editor
One editor across posts, comments, and changelogs, fast enough to think in.
- Drag and drop images Drop an image anywhere in the editor to add context to a post.
- @ mentions Pull anyone into a post or comment with a single @.
- Link posts with # Type # to reference and link another post inline.
- Paste to link Select text, paste a URL, and it becomes a link. Fewer clicks.
- Rich text styling Bold, italics, underline, lists, and tables, all typed out inline.
- Paste images Paste an image straight from your clipboard into the editor.
- Markdown friendly Write in Markdown and it renders as you type.
- Automatic styling Headings, lists, and quotes format themselves as you write.
- Smart character recognition Type (c) and get ©. Small touches that keep writing uninterrupted.
- Keyboard shortcuts Get everything done without moving your hands off the keyboard.
- Autosaved drafts Everything you type is saved locally, even when the connection drops.
- YouTube embeds Embed responsive YouTube videos in posts, comments, and changelogs.
Team collaboration
Bring the whole team in without handing everyone the keys.
- User roles Invite teammates and give each the right level of access to feedback.
Feedback Boards
Privacy and access
Open to everyone, or locked to the customers you name. Your call, per board.
- Public boards Keep feedback boards open to anyone who visits your portal.
- Private boards Restrict a board to a select group of customers or teammates.
- Single sign-on Let existing customers submit feedback without creating another account. Add-on on Starter, included on Growth and BusinessSSO-powered board access on Growth and BusinessAzure Active Directory integration available
- Dedicated SSO page Set up your own SSO landing page for users signing into FeatureOS.
- SSO redirects Configure and test custom redirects for your SSO login flow.
- Mask user details Hide user names from other users on public boards.
- Partial masking Show user details only to people from the same company or team.
- Guest submissions Accept anonymous feedback without requiring a sign-in.
- Guest comments Let visitors comment on posts without creating an account.
- Guest votes Collect votes from anonymous visitors on any public post.
Moderation
Nothing goes public until you say so.
- Post moderation Approve posts before they appear to anyone else on your account.
- Comment moderation Review comments before they go live and keep spam out.
Voting
Signal you can trust, with the guardrails to keep it honest.
- Upvotes Let people vote up the features they want most.
- Downvotes Optionally allow downvotes to surface what users do not want.
- Vote limits Cap how many votes a user can cast in a given period.
- Reset votes Clear upvotes or downvotes on a post to start fresh.
Collaboration
Talk to customers in the open and to your team in private, on the same post.
- Real-time comments Discuss a post with your users as it happens, no refresh needed.
- Internal comments Keep a private team thread on any post, invisible to customers.
- Assign posts Hand a post to a teammate so someone always owns the reply.
- Mention teammates @ mention anyone from a post or comment to keep them in the loop.
- Bulk invites Invite hundreds of people to a private board with one link.
- Email the submitter Reply privately to a post author without leaving FeatureOS.
- Canned responses Answer recurring questions in one click with saved replies.
Feedback submission
Every route into your boards: email, API, on behalf of a customer.
- Submit via email Letterbox gives each board a unique address that turns email into posts.
- Vote on behalf Cast a vote for a customer who told you about it somewhere else.
- Post on behalf File a post for a customer and keep them in the loop on it.
- Subscribe a user Add someone to a post so they get every update on it.
- Form templates Pre-fill the submission form so users know exactly what to write.
- Custom form titles Reword the form title to match how your users talk.
- Custom placeholders Rewrite field placeholders to guide better submissions.
- Merge duplicates Combine duplicate posts into one and keep every vote and comment.
- Duplicate suggestions FeatureOS suggests similar posts while a user is still typing.
- Priority ratings Ask users how badly they need it, not just whether they want it.
Managing feedback
Filters, imports, and bulk actions for boards that grow past a few hundred posts.
- Move between boards Move a post to another board with all its votes and comments intact.
- Hide posts Hide a post from everyone else in one click.
- Pin posts Keep the most important post at the top of a board.
- Pin comments Feature the answer that matters at the top of a thread.
- Estimated completion Tell users when a feature is expected to land.
- Import from CSV Bring posts over from Canny, Zendesk, or any CSV export.
- Import via API Continuously replicate posts from your own sources into FeatureOS.
- Disable comments Turn comments off on individual posts when discussion is done.
- Read-only boards Let users vote and comment without creating new posts.
- Mark as read Mark posts read or unread to keep your queue honest.
- Team inbox A shared inbox so anyone on the team can pick up the next post.
- Powerful filters Slice feedback by board, status, tag, votes, and more.
- Saved filters Save the views you use daily and jump straight back to them.
- Sorting options Order posts by votes, recency, priority, and more.
Board settings
Small controls that keep a growing set of boards tidy.
- Editable slugs Change a board URL to something your users recognize.
- Board descriptions Explain what a board is for so people post in the right place.
- Archive boards New Retire boards you no longer use without deleting their history.
Roadmaps
Kanban roadmaps
A public roadmap that stays current because it is built from real feedback.
- Roadmaps by board Generate a roadmap from the boards already on your account.
- Private roadmaps Share a roadmap with customers, partners, or nobody at all.
- Jira sync Keep Jira projects and your FeatureOS roadmap in sync automatically. Push a post to Jira as an issue, or link an existing issue keyExport Jira issues back into FeatureOS as postsSync modes: One-to-One, All-to-One, and FeatureOS-to-JiraVoters and subscribers can be notified on status changes
- Custom roadmap cards Design each card: add an image, link posts, and more.
- Visual Kanban view Show what is planned, in progress, and shipped at a glance.
- Embed anywhere Drop your roadmap into your product or docs with a snippet.
- Link feedback to cards Attach the posts behind a card so users see why it made the list.
- Custom sorting Order roadmap cards by the rule that fits your team.
- Custom columns Rename roadmap columns to match how you actually work.
- Custom statuses Define your own statuses instead of inheriting ours.
- Card images Add an image to a card to make the roadmap worth looking at.
- Drag and drop cards Move cards between lanes and the roadmap updates instantly.
Release Notes
Changelog
Close the loop on everything you ship, and get read while doing it.
- Labels Categorize entries so users can scan for what matters to them.
- Embeds Embed your changelog anywhere in your product.
- Custom branding Match your changelog to the rest of your product.
- No length limits Write as long as the release deserves. The editor keeps up.
- Credit your team Tag the people who shipped it and give them the credit.
- Emoji reactions Get instant read on a release with one-tap reactions.
- Nudge users Notify users in-product when there is something new to see.
- Link shipped posts Connect an entry to the feedback it came from and close the loop.
- Private changelogs Publish releases visible only to the customers you choose.
- Scheduled publishing Write now, publish later. Schedule entries down to the minute.
Notifications
Inbox
One place for every mention, vote, and comment across every module.
- Unified inbox All your notifications in one infinite-scrolling list.
- Save for later Park a notification and come back to it when you can act.
- Saved inbox A dedicated view for everything you set aside.
- Notification filters Narrow the inbox to only the activity you care about.
- Mark as done Clear items as you handle them and keep the inbox at zero.
Integrations and API
Developer APIs
Everything the interface can do, your code can do too.
- API-first by default Every feature ships with an API on day one, not months later.
- Fast API responses Built for low response times so your integrations feel instant.
- Native integrations Jira, Slack, Intercom, Zendesk, Linear, HubSpot, Zapier and more. See the full catalog. 31 integrations in the catalog todayJira, Linear, Asana, and ClickUp for project managementIntercom, Zendesk, Help Scout, Freshchat, Drift, Tidio, Trengo, Crisp.imSlack, Discord, and ZapierGoogle Analytics, Plausible, Fathom, Heap, FullStory, SegmentGitHub, GitLab, HubSpot, Salesforce, Figma, Loom, YouTube, Raycast, and more
Webhooks
Push FeatureOS activity into whatever you have already built.
- Built for scale Real-time notifications for account activity, delivered reliably.
- Customizable events Subscribe to exactly the activities you want and nothing else.
Widgets and embeds
Bring feedback and release notes inside your product.
- Popup widget Add a feedback popup anywhere in your app with one snippet.
- Slide-over changelog Show release notes in a slide-over panel without leaving your product.
Profile
Manage your profile
The small settings each person controls for themselves.
- Custom avatar Upload a work avatar so users know who is replying.
- Notification preferences Choose which modules can email you and which stay quiet.
FEATURES
Questions about what's included
Plan gating, APIs, guest access, and how often we ship.
Updated August 2026
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