Sometimes a screenshot is not enough. A customer wants to show you exactly what went wrong, or your PM wants to explain why a feature request matters. Loom recordings handle this better than a wall of text ever could.
FeatureOS natively supports Loom embeds. Paste a Loom video URL into any post, comment, changelog entry, or knowledge base article, and it automatically renders as a responsive embedded player. No configuration. No setup. It just works.
No Setup Required#
Loom embeds are pre-installed in every FeatureOS account. There are no API keys to add, no settings to configure. Every place you can type in FeatureOS supports Loom embeds.
How to Embed Loom Videos in FeatureOS#
Copy a Loom video URL and paste it into your post, comment, or feedback. FeatureOS detects the Loom link and renders the video inline with a responsive player that adapts to any screen size.
How Teams Use Loom with Feedback and Changelogs#
Customers can record a Loom walkthrough showing a bug or explaining a feature request, then paste the link into their FeatureOS post. Your team gets visual context instead of guessing what "it does not work right" actually means. On the product side, PMs can attach Loom videos to changelog entries to walk customers through new features. Internal team members can add video context to feedback they are triaging. The result is richer, more useful feedback across the board.
