Customer story RemNote · Education
Everything in one place. No extra work.
RemNote combines recent research in neuroscience and psychology with cutting-edge web technology to build the #1 knowledge management platform.
“Everything is now in one place, so we can understand what our community wants and share our own plans without doing extra work - all at a very reasonable price.”
About RemNote
RemNote combines recent research in neuroscience and psychology with cutting-edge web technology to build the #1 knowledge management platform. Remnote uses FeatureOS to centralize, organize, and respond to customer requests in one place.
The challenge
Although we got plenty of feature requests through existing channels, they would often get lost, as we would have to remember to write them down in our issue tracker or team documents.
We also had no consistent way to figure out how many people were interested in something, and our public roadmap was constantly getting out of date because we had to remember to update it based on internal documents.
Other feedback platforms were very expensive for an early-stage startup, so we put off coming up with a better solution until we found FeatureOS at a price we could justify.
The impact
Everything is now in one place, so we can understand what our community wants and share our own plans without doing extra work - all at a very reasonable price.
SSO based on our product's accounts is fantastic - despite using a third-party tool for gathering feedback, nobody has to create an extra account.
FAQ
Questions about RemNote and FeatureOS
More stories
Other teams that shipped.
Same problem, different product. Here is what changed for them.
Tandem.net Education Ship a feature. Users know instantly. “We've integrated with Jira, so whenever we complete a highly requested feature or fix a bug, our members are informed immediately.” Read story
Buffer Marketing Pricing felt right. They even built a feature for us. “Pricing felt right. Product felt intuitive. They even built a new feature for us!” Read story
Scenario AI & Gaming AI-powered game studio. Community-powered roadmap. “FeatureOS is a key partner for Scenario. It centralizes public feedback, roadmaps, changelogs, and tutorials in one place, saving back-and-forth and keeping our community informed. Everything works seamlessly, with fast, solid support.” Read story Customers
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