Skip to content
Heap Analytics logo

Official Analytics

Heap Analytics

Capture every user interaction on your FeatureOS portal with Heap and connect behavioral data to the feedback customers leave.

Add to FeatureOS View documentation All integrations
Track See feedback demand next to Heap Analytics product usage, not as a separate spreadsheet.
Attribute Connect requests to the behavior and segments that drove them.
Prioritize Ship what the data backs, not only what the loudest account asked for.

Heap captures every click, page view, and scroll automatically. You do not need to tag events in advance. Connect it to your FeatureOS portal and you get a complete picture of what users do before, during, and after they submit feedback.

A customer submits a vague bug report. Instead of guessing what they meant, your team checks Heap to see what the user actually did. What pages did they visit? Where did they click? Did they struggle with a specific flow before filing the report? That context changes how you prioritize and respond.

What Heap Tracks on Your FeatureOS Portal#

When Heap runs on your FeatureOS portal, it captures everything automatically:

  • User journeys before feedback: Every page view, click, and scroll leading up to a post submission. This reveals whether feedback reflects a one-time frustration or a recurring pattern.
  • Drop-off points: If users consistently leave a particular page and then submit feedback asking for changes, you can validate the problem in Heap's data.
  • Behavioral segments: Create segments in Heap like "users who visited pricing but did not upgrade" and cross-reference with the feedback those users left in FeatureOS.
  • Feature adoption after shipping: After you release a feature that was requested in FeatureOS, Heap shows whether adoption improved and whether related feedback decreased.

How to Connect Heap to FeatureOS#

  1. In FeatureOS, go to Dashboard > Settings > Integrations.
  2. Find Heap Analytics.
  3. Enter your Heap app ID. You can find this in your browser URL when logged into Heap (it is the ID portion of https://heapanalytics.com/app/env/<id>/...).
  4. Click Update.

Heap begins capturing behavioral data for your portal immediately. View insights in your Heap dashboard alongside your other products and sites.

How Teams Use Heap with FeatureOS#

Product managers connect user behavior with feedback trends for sharper prioritization. When 50 users request the same feature, Heap shows whether they share common usage patterns. Developers replay the exact steps leading to bug reports instead of guessing. Growth teams see which friction points generate the most requests. Support teams check a user's Heap session to understand the full context behind vague feedback before responding.

Information

Provider
FeatureOS
Category
Analytics
Type
Official
Website
heap.io
Documentation
View docs
Developer website Documentation All integrations

RELATED

You might also like

Other integrations teams pair with Heap Analytics.

See all integrations

FAQ

Frequently asked questions about Heap Analytics

Common questions about the Heap Analytics integration.

Have more questions?

The Heap Analytics + FeatureOS integration runs Heap on your FeatureOS feedback portal so every click, page view, and scroll is captured automatically and can be tied to the feedback customers leave. You see journeys before a post without pre-tagging every event.

That behavioral context makes vague requests and bug reports easier to prioritize.

In FeatureOS, open Dashboard → Settings → Integrations → Heap Analytics, enter your Heap app ID (from the Heap URL path when logged in), and click Update. Heap starts capturing portal behavior immediately.

Heap captures journeys before feedback, drop-off points, behavioral segments, and post-ship adoption signals on your FeatureOS portal so you can compare usage patterns with the posts people submit.

Teams replay or analyze the steps before a FeatureOS submission, segment users who hit friction, and check whether related feedback decreases after a shipped feature, all from Heap plus the original post.

While logged into Heap, copy the ID portion of the app environment URL (for example the segment after /app/env/ in the Heap analytics URL) and paste it into FeatureOS.

The Heap Analytics + FeatureOS integration is available on every FeatureOS plan (Starter, Growth, and Business). Your plan sets how many integrations you can enable at once: Starter includes 3, Growth 5, and Business unlimited.

Product and growth teams that use Heap for automatic event capture and want the same behavioral lens on FeatureOS portal activity.

Updated August 2026

Integrations

Connect Heap Analytics in minutes.

Start free, no credit card. Set it up in an afternoon.

Start for free Browse all integrations