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Embed the Trengo omnichannel chat widget in your FeatureOS feedback portal for customer communication across chat, email, and social.

Add to FeatureOS View documentation All integrations
Capture Turn Trengo tickets and chats into feature requests while the customer is still talking.
Vote Upvote existing requests on behalf of the customer so demand stays accurate.
Portal Embed Trengo on the same portal as feedback, roadmap, and help. One place for the customer.

Trengo is an omnichannel platform that brings chat, email, social, and more into one inbox for your team. By embedding the Trengo widget in your FeatureOS portal, you give customers a direct line to your support team while they browse feedback, submit ideas, or check your product roadmap.

The difference with Trengo is the omnichannel piece. Customers might start a chat on your portal, follow up via email, and your team handles it all from one Trengo inbox. The conversation stays unified regardless of the channel.

How to Add Trengo to Your FeatureOS Portal#

  1. Log into your Trengo dashboard.
  2. Go to Settings > Widgets and select your chat widget.
  3. Copy the Widget Key.
  4. In FeatureOS, go to Dashboard > Organization Settings > Integrations > Chat Widgets.
  5. Choose Trengo from the dropdown.
  6. Paste the Widget Key and click Update.

Your Trengo chat widget is now live on your FeatureOS portal.

Why Teams Use Trengo with FeatureOS#

Customers reach your team from the feedback portal without switching tools. Your support team manages these conversations alongside every other channel in Trengo. And because Trengo consolidates messages from multiple channels, a customer who chats on your portal and later emails a follow-up shows up as one continuous conversation in your inbox.

Information

Provider
FeatureOS
Category
Customer Support
Type
Official
Website
trengo.com
Documentation
View docs
Developer website Documentation All integrations

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FAQ

Frequently asked questions about Trengo

Common questions about the Trengo integration.

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The Trengo + FeatureOS integration embeds the Trengo omnichannel chat widget on your FeatureOS feedback portal so customers can reach support while browsing boards, submitting ideas, or checking the roadmap. Portal chats join email and social in one Trengo inbox.

Conversations stay unified across channels.

In Trengo, open Settings → Widgets, copy your Widget Key, then in FeatureOS go to Organization Settings → Integrations → Chat Widgets, choose Trengo, paste the key, and Update.

Trengo is omnichannel. A customer can start on the FeatureOS portal chat, follow up by email, and your team still sees one continuous conversation in Trengo.

Customers get help without leaving FeatureOS feedback, and support handles portal chats in the same Trengo inbox as other channels instead of a disconnected tool.

The Trengo + FeatureOS integration is available on every FeatureOS plan (Starter, Growth, and Business). Your plan sets how many integrations you can enable at once: Starter includes 3, Growth 5, and Business unlimited.

Support teams that centralize chat, email, and social in Trengo and want FeatureOS portal visitors in that same workflow.

Updated August 2026

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